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Billing & Assurance

Refund Policy

Last updated: April 18, 2026

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Payments made through the BugValluk platform are generally non-refundable. If you believe you have made a duplicate payment for the same service or fee, you may request a refund using the steps below.

Refund instances

Standard payments are non-refundable. Duplicate payments for the same service or fee may be eligible for refund after verification.

How to request a refund (duplicate payments)

Send a written refund request to [email protected] with the details below. We will verify and process in line with BugValluk policies and applicable regulations.

  • Transaction ID
  • Payment receipt number
  • Date, time, and amount of the duplicate payment

Processing timeline

Verified duplicate-payment refunds are initiated promptly. Posting times depend on your payment provider or bank.

Changes to this Refund Policy

We may update this Refund Policy from time to time. Changes take effect when posted on this page. Please review periodically.